Empowering ECAs with easy-to-use digital solutions
DigEca is Tata Steel's unique digital intervention to provide 360 degree solutions to its ECA customers.
The objective is to help them grow their business even as it documents every prospective client and business opportunity. DigEca represents a capturing of lead management for ECAs through a digital, simplified, and convenient process so that the ECA customer never needs to say “no” to its buyer. Every need is met within a time frame and within quality parameters.
The DigEca solution captures every transaction, tracking it right from Purchase Orders to Delivery. It has been created to address the need for a hassle-free and transparent service system where the Order Details, Quantity, Item, Delivery Date etc. Everything is traceable through the Purchase Order ID, empowering customers and ensuring agility of response.
The objective is to help them grow their business even as it documents every prospective client and business opportunity. DigEca represents a capturing of lead management for ECAs through a digital, simplified, and convenient process so that the ECA customer never needs to say “no” to its buyer. Every need is met within a time frame and within quality parameters.
The DigEca solution captures every transaction, tracking it right from Purchase Orders to Delivery. It has been created to address the need for a hassle-free and transparent service system where the Order Details, Quantity, Item, Delivery Date etc. Everything is traceable through the Purchase Order ID, empowering customers and ensuring agility of response.